15 Avenue des Américains - Golfe de Saint-Tropez, 83820, Le Rayol-Canadel sur Mer, France

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15 Avenue des Américains
Golfe de Saint
83820 Le Rayol-Canadel sur Mer

To prepare your stay with serenity

Because safety for you and our staff comes first, we took measures to welcome you the best way we can:

 

To protect yourself and others from Coronavirus :

  • Respect social distancing
  • When coughing or sneezing, cover your mouth and nose with your arm or use a disposable tissue
  • Wash your hands very frequently or use hydroalcoholic lotion
  • Avoid close contact when greeting people
  • Respect circulation directions in common areas.

Also, we adapted our services for you :

  • Masks and hydroalcoholic lotion will be at disposal
  • Press and magazines will be available on your digital devices
  • Meticulous cleaning measures have been reinforced
  • Common areas have been adapted to respect social distancing
  • Terraces are open and have been settled in respect to governmental recommendations
  • Sun baths and tables will be separated by 2 meters minimum
  • Check-in procedures have been adapted to minimize contact and assure you a warm welcome
  • In some cases, signatures may not be requested or necessary to approve food and beverage orders
  • Your room may only be accessible by you and your family on request
  • Cleaning routine may only be done in your absence
  • Air conditioning has been cleaned and adapted to maximise air circulation
  • A meticulous cleaning routine has been defined for common areas
  • Services such as valet, porter, room service have been adapted to minimize contact
  • Food and beverage will be served by our staff at the door of your room, or to take away.

Specific sales conditions :

For any booking made directly with our services (hotel website, mail or phone), our sales conditions are more flexible :

  • Freedom offer (upon availability) :
    • Deposit : 20% of the total amount at the time of the booking instead of 40% usually
    • Cancellation with no penalties until 72h prior to arrival (instead of 14 days usually)
    • Modification allowed until 72h prior to arrival upon availabilities
  • Flexible rates :
    • Deposit : 40% of the total amount at the time of the booking
    • Cancellation with no penalties until 7 days prior to arrival (instead of 14 days usually)
    • Modification allowed with no penalties until 7 days prior to arrival upon availabilities.

All these facilities and services may be adjusted according to the governmental recommendations.

Online booking