Because safety for you and our staff comes first, we took measures to welcome you the best way we can:
To protect yourself and others from Coronavirus :
- From August 1st, a health pass is required to have access to the hotel and its restaurants (valid for every person from 18).
- Respect social distancing
- When coughing or sneezing, cover your mouth and nose with your arm or use a disposable tissue
- Wash your hands very frequently or use hydroalcoholic lotion
- Avoid close contact when greeting people
- Respect circulation directions in common areas.
Also, we adapted our services for you :
- Masks and hydroalcoholic lotion will be at disposal
- Press and magazines will be available on your digital devices
- Meticulous cleaning measures have been reinforced
- Common areas have been adapted to respect social distancing
- Terraces are open and have been settled in respect to governmental recommendations
- Sun baths and tables will be separated by 2 meters minimum
- Check-in procedures have been adapted to minimize contact and assure you a warm welcome
- In some cases, signatures may not be requested or necessary to approve food and beverage orders
- Your room may only be accessible by you and your family on request
- Cleaning routine may only be done in your absence
- Air conditioning has been cleaned and adapted to maximise air circulation
- A meticulous cleaning routine has been defined for common areas
- Services such as valet, porter, room service have been adapted to minimize contact
- Food and beverage will be served by our staff at the door of your room, or to take away.
Specific sales conditions :
For any booking made directly with our services (hotel website, mail or phone), our sales conditions are more flexible :
- Freedom offer (upon availability) :
- Deposit : 20% of the total amount at the time of the booking instead of 40% usually
- Cancellation with no penalties until 72h prior to arrival (instead of 14 days usually)
- Modification allowed until 72h prior to arrival upon availabilities
- Flexible rates :
- Deposit : 40% of the total amount at the time of the booking
- Cancellation with no penalties until 7 days prior to arrival (instead of 14 days usually)
- Modification allowed with no penalties until 7 days prior to arrival upon availabilities.
All these facilities and services may be adjusted according to the governmental recommendations.
